Author Archives: munwaic

Me (Wendy): “Bob, I’m BACK!!” Bob: “Oh good! Now we can continue our discussion. You mentioned doing a survey, asking those 7 questions, once a quarter. But they seem to be more after the fact. So, are there things we can do beforehand or even during these meetings? Me: “Yes. We can model the rightContinue reading “Increase psychological safety by practicing empathy and transparency”

(Last time, Bob and I finished talking about how we can start building psychological safety in our teams, basically one meeting at a time. Now, let’s dive back into our conversation and see what we talk about next.) Bob: “Great! So, is there a way for us to gauge the level of psychological safety inContinue reading “How do we gauge the level of psychological safety in our meetings?”

Last time, Bob and I were talking about people being curious and not thinking of rebuttals and counterarguments while the person was speaking. Now, let’s dive back in to our conversation. Me (Wendy): “When people disagree, it’s about our perspectives and the choices we make based on risk and other factors. In some cases, itContinue reading “Want to know the tips on how to handle disagreements in meetings?“

(Bob and I discussed the first 2 things in the team agreement that Dr. Amy Edmondson proposed. We are now continuing the discussion onto the rest of the 6 points.) Bob: “Moving onto the 3rd point, I want to ensure people understand that when we disagree, we focus on the idea, not the person. Nowadays,Continue reading “The Six Team Agreements to follow to disagree safely in a meeting”

Me (Wendy): “Other than Modern Agile’s suggestion on asking everyone to be CLEAR at the beginning of each meeting, there is another team agreement proposed by Dr. Amy Edmondson, also done at the beginning of each meeting. It is to ask the team to agree to the following six things: 1) We hold all storiesContinue reading “The Six Team Agreements to have psychologically safe meetings“

Bob: “Well, Wendy, what do we need to do to start building psychological safety?” Me (Wendy): “Good question. There are a number of ways. According to Modern Agile, we can establish meeting safety when we begin a meeting by agreeing to be CLEAR.” Bob: “What do you mean by agreeing to CLEAR? Aren’t we alwaysContinue reading “How to CLEARly have psychological safety at meetings“

Me (Wendy): “Bob, you’re so correct about the fear cultures that some management think it’s necessary to propel people to work hard, but in effect, it stifles innovation, creativity, and collaboration. According to Dr. Amy Edmondson (professor of Leadership and Management at Harvard Business School who came up with the term psychological safety), in orderContinue reading “Want to have better meetings? Start practicing psychological safety“

Bob: “Peter brought up the video team thrashing, eh?” Me (Wendy): “Yes. We initially started talking about the upcoming facilitation workshop, but it led to that and psychological safety.” Bob: “So, did he understand what it means?” Me: “No, but I did give him the definition – it’s the freedom to express ideas and opinionsContinue reading “How to recognize the signs of lack of psychological safety in your teams“

“ssssscrape, knock-knock-knock“ I got a Slack message from Peter! Looks like we’re going into a quick conference. Peter: “Hey Wendy, I heard from Bob what you two have been up to. That’s quite a bit of change in how we think of and run meetings, and quite a few new skills that we all needContinue reading “Successful meeting cultures: why you don’t want to break the psychological safety barrier“